Province cracking down on predatory tow trucks

The Alberta government has introduced new rules to help protect citizens involved in collisions by cracking down on predatory tow trucking practices.

Effective Aug. 8, these rules will include a 200-metre exclusion radius around collision scenes, prohibiting tow truck drivers or anyone directing tow trucks from pitching their services to victims. Anyone who enters the zone without invitation from first responders or drivers of the damaged vehicle will be subject to a $1,000 fine.

Prior to these new regulations the province had no specific penalties to address the behaviour of towing vehicles without consent, not providing necessary information to vehicle owners and exploiting emotionally vulnerable individuals who have been involved in a collision.

Devin Dreeshen, minister of transportation and economic corridors, says these rules will target dishonest behaviour and are only the first step in protecting Albertans.

“The last thing someone needs after a collision is to be taken advantage of by aggressive tow truck operators charging excessive fees.”

These fees, which have been noted to be upwards of $2,500 for unrequested tow trucks, often go to insurance companies which then jack up the insurance premium for the driver.

Nicole Chapdelaine, deputy chief of the Edmonton Police Service (EPS), says EPS has made several arrests related to the predatory practice and Albertan drivers should be aware of their rights when it comes to being towed following an accident.

“Albertans have the right to select the towing company of their choosing following a collision and should not feel pressured to immediately accept services offered at the scene.”

Michelle Chimko, president and chief executive officer of Alberta Motor Association (AMA) is also supportive of the provincewide regulations to promote the reputation of tow truckers who are honest.

“Alberta’s towing industry has a long-standing reputation for trustworthiness and professionalism and these clear regulations send a strong message that predatory practices have no place here.”

Dreeshen also noted that this is just the first step and the Government of Alberta will continue to explore additional solutions to combat the predatory behaviour.

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